Username Password Log in Register Recover password    Contact us Privacy statement Terms & Conditions   Home ::  Main page :: Help zone    How do I start? How do I redeem my gift pass? How do I use my welcome gifts/bonuses? Can I use my gift pass and enjoy the welcome gifts at the same time? Is a giftybox different from a gift certificate? What are the immediate benefits? Is there any guarantee? How do I activate my gift pass? Why should I activate my gift pass? Do I need to make a reservation to redeem my gift pass? What happens if I cancel my reservation or don't show up? What happens if I lose my Giftybox or my gift pass? Does a Giftybox include gratuities? On what occasion should I offer a Giftybox? I am an experience provider, how can I be featured in a Giftybox? Can a Giftybox be used for corporate introductions? How do I start? Select one out of the pre-selected offers, all of which are explained and outlined in your color bookguide inside the Giftybox. Call the location and make a reservation. Don't forget to book in advance to make sure you have more options. Activate your gift pass online or by phone. Then simply go to the place selected, hand over your gift pass and enjoy your experience! Want to experience other locations or offers? Go and visit them, and benefit from all the welcome gifts provided. Bonuses are valid throughout the year and can be used by you and your loved ones (if coming together) when visiting our selected partners for the first time. Send us your feedback, your input is valuable to us. How do I redeem my gift pass? You should first activate your gift pass before use, at any time, online at www.giftybox.com/activate You may also activate it by calling us at 1.888.SoGifty (Toll Free 1.888.764.4389) on weekdays between the hours of 10 and 6pm (EST). Choose among our list of selected partners the experience gift you would like to enjoy. Call the location you have chosen to make a reservation. Don't forget to book in advance to make sure you get the date and time that works best for you. Fill-in the gift pass, detach it, and hand it in upon arrival in order to redeem your service (prior to use). How do I use my welcome gifts/bonuses? When visiting each of the selected partners for the first time, have your guidebook ready, have it stamped, and enjoy your welcome gift. Can I use my gift pass and enjoy the bonuses at the same time? Your all-inclusive gift pass and your complimentary bonuses cannot be redeemed at the same time. Both are valid one time only. Is a Giftybox different from a gift certificate? Yes, a Giftybox is different in many ways from a gift certificate. Unlike gift certificates, a Giftybox does not limit the beneficiary to one store or type of service or gift. Unlike gift certificates, a Giftybox is not dollar amount driven and includes a gift with no strings attached. A Giftybox is tailored to suit various tastes. A Giftybox offers a wide range of activities. A Giftybox offers choice and flexibility of use. Giftybox may serve a variety of purposes (gift, reward, perk, etc.). What are the immediate benefits? Giftybox is the first and only gift of its kind, the first guidebook and gift pass combo. Ready-to-please: Personalized Diversified (no risk of mistake or duplicated gifts) All inclusive - no need to upgrade No amount attached - will show even more how much you care Guaranteed success - watch the smile when opening the Giftybox Ready-to-use: Flexible - 7 days a week, throughout the year Pre-selected gifts - easy to choose from Exciting, thrilling and relaxing experiences Inspiring & tantalizing offers Guaranteed quality Is there any guarantee? Here are is our guarantee policy. You have a: Guarantee of choice: variety & flexibility Guarantee of quality: selection & quality control Guarantee of personalization: original & different Guarantee of success: no mistakes, less risk of duplication Guarantee of taste: no dollar amount attached but high value evident Guarantee of time: up-to-date & ready-to-use all year long How do I activate my gift pass? You should activate your gifty certificate before use: at any time, online at www.giftybox.com/activate or by calling us at 1.888.SoGifty (Toll Free 1.888.764.4389) on weekdays between the hours of 10 and 6pm (EST). Why should I activate my gift pass? Like when you receive your credit card, we need to verify the validity of your gift pass to prevent any fraud and verify your identity. Thus you will be able to choose the experience of your choice and send us your feedback (if you want to) in order for us to better serve you. Again, as your credit card, any given gift pass has an expiration date. Your gift pass will be void if not activated within first year of the Giftybox purchase. Lastly, once your gift pass has been activated, you will have access to additional features, experiences or information. Do I need to make a reservation to redeem my gift pass? Prior reservation is required to ensure admission and a better service. Check with venues for hours of operation and schedule in advance. Some venues may require a credit card number to hold your reservation. Please allow 48 hours notice before scheduled time if you want to reschedule an appointment. Any missed appointment or late notice may void your gift pass. What happens if I cancel my reservation or don't show up? Cancellation or rescheduling policy may vary from one vendor to another. Please check with the vendor you booked your experience with. If you do not show up at the time of your reservation or do not reschedule on time, the present pass may be voided. What happens if I lose my Giftybox or my gift pass? Please safeguard your Giftybox and your gift pass: it is not replicable if lost or stolen. The bearer is responsible for its loss or theft. Does a Giftybox include gratuities? A Giftybox does not include any gratuities. Please show your gratitude. On what occasion should I offer a Giftybox? Giftybox is the perfect gift to treat you spouse, daughter, father, best friend, colleague, partner, client, and even yourself! Birthday or Anniversary. Valentine's Day, Mother's Day, Father's Day. Christmas / Hanukkah. Bridal Party, Wedding, Baby Shower. Corporate Gift. Reward or incentive. Welcome gift. On any other occasion where a gift is needed. Even as impulse purchasing... I am an experience provider, how can I be featured in a Giftybox? If you are an experience provider, you may apply to be featured in an existing Giftybox title or any of our future releases. Giftybox will review your application and decide whether or not  to include you in its ongoing program. Please note that being featured in a Giftybox is free for all experience providers. For more information, please contact us . Does Giftybox also cater to corporations? Giftybox has a number of programs specifically tailored to meet the needs of corporations (i.e. corporate gifts, incentive & reward programs for both employees and customers, customized editions for small  and large business. For more information on our corporate programs, please visit our corporate Website at: www.sogifty.com